Paula has been on the Board of Directors since 2021 and has served as the past Treasurer, Vice Chairman and Co-chair of the 40th Annual Gala. In 2023 she was unanimously selected as the Board Chairman. She has over 25 years of strategic planning and business analysis experience. She is the Sales & Marketing Product Owner at Customers Bank. Leading agile project teams, she specializes in delivering sales-enabling features and solutions for the commercial lending sector.

Her dedication lies in enhancing customer satisfaction and business efficiency through innovative and collaborative strategies. Proficient in Salesforce and nCino, she holds multiple certifications from LinkedIn in requirements elicitation, agile foundations, and remote/on-site organization. Her core competencies include entrepreneurial adaptability, agile design thinking, mentorship, coaching, and effective communication. Paula is excited to bring her level of expertise to the next chapter of A Wish Come True.